CONNECT:
My Account
Cart
Checkout
Premium quality artist merch.
Returns, Refunds & Exchanges
You must return the item within 30 days of your purchase and we will refund you via e-transfer once we receive the item(s). Merchandise that has been worn, used, or altered will not be accepted for refund. We do not do exchanges.
1. Please email info@vitalmerch.ca to request a refund and we will assign you a tracking #
2. Mail your returned item to: Vital Merch Returns Department Tracking #
1514 Beaverpond dr.
Ottawa, Ontario
Canada
K1B 3R9
3. Include in your package a signed letter stating the reason for your return and the original receipt.