Returns, Refunds & Exchanges

You must return the item within 30 days of your purchase and we will refund you via e-transfer once we receive the item(s). Merchandise that has been worn, used, or altered will not be accepted for refund. We do not do exchanges.

1. Please email info@vitalmerch.ca to request a refund and we will assign you a tracking #

2. Mail your returned item to: Vital Merch Returns Department Tracking #

1514 Beaverpond dr.

Ottawa, Ontario

Canada

K1B 3R9

3. Include in your package a signed letter stating the reason for your return and the original receipt.